Privacy Policy

Effective Date: 08/28/2025

This Privacy Policy explains how Inventive Tech Solutions, LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website (www.inventivetechsolutions.biz) and our managed IT and cybersecurity services. By using our site or services, you agree to this Policy.

We may collect the following information:

• Personal Information you provide: name, email, phone, billing details, and other information you provide when contacting us or using our services.
   
• Technical Information: IP address, browser type, operating system, and usage data when visiting our website.
   
• Service Information: system logs, diagnostic reports, or security alerts generated while we deliver IT and cybersecurity services.
   

We do not knowingly collect information from children under 13.

We may use collected information to:

• Provide IT support, managed services, and cybersecurity solutions.
   
• Respond to inquiries, service tickets, and client requests.
   
• Process billing and payments.
   
• Improve our website, systems, and security.
   
• Send important service communications.
   
• Comply with contracts, regulations, and legal obligations.
   

We do not sell or rent personal information to third parties.

We may share your information in limited situations:

• Vendors/Service Providers: with trusted partners (e.g., Microsoft, SentinelOne, Datto, GoDaddy) who help deliver our services.
   
• Legal/Compliance: if required by law, subpoena, or to protect our rights or safety.
   
• Business Transfers: if we undergo a merger, acquisition, or reorganization.
   

We are not responsible for third-party practices outside our control.

We use reasonable safeguards to protect information, including encryption, firewalls, and secure access controls. However, no system is completely secure. While we implement industry-standard measures, we disclaim liability for unauthorized access, breaches, or incidents outside our reasonable control.

We keep information only as long as necessary to provide services, comply with contracts, or meet legal obligations. Upon termination of services, and at a client’s written request, we will return or securely delete data unless retention is required by law.

Depending on your jurisdiction, you may have rights to:

• Request access to the personal information we hold.
   
• Ask for corrections or updates.
   
• Request deletion, subject to legal obligations.
   

You may exercise these rights by contacting us at contactus@inventivetechsolutions.biz.

Our website may use cookies or tracking technologies to improve functionality and user experience. You can disable cookies in your browser, but some features may not work properly.

Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

When clients entrust us with data as part of our IT services, the following applies:

• Client Ownership: All client data remains the property of the client. We act solely as a service provider and process such data only to deliver IT, cybersecurity, and support services.
   
• Purpose of Processing: We process client data for monitoring, backups, diagnostics, and other service-related functions, and not for our own commercial use.
   
• Security: We apply reasonable safeguards but disclaim liability for incidents outside our control, including third-party vendor breaches.
   
• Sub-Processors: We may use trusted partners (e.g., Microsoft, Datto, GoDaddy, SentinelOne). By using our services, clients authorize this.
   
• Retention & Deletion: Upon service termination, and at the client’s request, data will be returned or securely deleted unless legally required otherwise.
   
• Client Responsibility: Clients must ensure they have the legal right to provide data to us and maintain their own backups unless agreed otherwise in writing.
   
• Liability Limitation: Our liability for data processing is capped at the total fees paid for the specific service giving rise to the claim.
   
• Client Acknowledgment: By engaging our services, the Client acknowledges and accepts these data processing terms.
   

Our website and services are not directed toward children under 13. If we discover data collected from a child under 13, we will delete it immediately.

We may update this Privacy Policy periodically. Updates will be posted here with a revised Effective Date. Continued use of our site or services constitutes acceptance of the updated Policy.

This Policy is governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.

Contact Us

For questions or requests regarding this Privacy Policy or data handling, contact:

Inventive Tech Solutions, LLC
Email: contactus@inventivetechsolutions.biz