MSP Services

• Endpoint Backup: Provides complete system recovery, ensuring your data and configurations are protected against hardware failures, ransomware, and accidental deletions. Features include rapid restore options and secure, remote backups.
• Proactive System Maintenance: Regularly scheduled maintenance to prevent unexpected failures, improve asset reliability, and enhance workplace safety.
• Managed Antivirus Solutions: Centralized management of antivirus software with real-time threat detection, automatic updates, and advanced protection against malware.
• Active Threat Detection and Response: Monitors systems in real time to identify and neutralize cyber threats, leveraging advanced tools to stop both known and unknown threats.
• 24/7 Cybersecurity Monitoring: Around-the-clock monitoring by a dedicated team to detect and respond to potential threats, ensuring your business remains secure at all times.

• Everything in the Good package, plus:
  
  • Dark Web Monitoring: Protects your domain and alerts you to compromised credentials or sensitive data found on the dark web.
  • Cyber Awareness Training: Educates your team on recognizing and avoiding phishing attempts and other cyber threats.
  • AI-Powered Email Protection: Safeguards your email communications against phishing, malware, and other threats using advanced AI algorithms.
  • Office 365 Productivity Tools: Streamlines your operations with secure and efficient tools for collaboration and communication.
  • Password Management: Ensures secure storage and management of passwords for your team.

Everything in the Good and Better package, plus:

• Cloud-Based Backup Solutions: Protects your productivity suite with reliable backups and quick recovery options.
• Advanced Cloud Protection: Monitors and secures your Microsoft and cloud-based tools against potential threats.
• Voice Communication Solutions (VoiP): Provides reliable and secure VoIP services for seamless communication.
• Network Security: Includes advanced firewall protection and a secure gateway device for optimized network performance (available with long-term service agreements).

• Penetration Testing: Conduct simulated cyberattacks to uncover vulnerabilities and improve your defenses. Regular testing is often required annually for HIPAA compliance or quarterly for PCI DSS to ensure ongoing security.
• Compliance Assistance HIPAA, PCI, FINRA : Stay aligned with industry regulations through specialized tools and guidance:
  • HIPAA: Includes risk assessments, encryption solutions, and audits to ensure the protection of electronic Protected Health Information (ePHI).
  • PCI DSS: Offers quarterly vulnerability scans, annual compliance support, and secure payment processing solutions.
  • FINRA: Helps financial institutions maintain compliance with written supervisory procedures (WSPs), cybersecurity best practices, and audit readiness.
• Quarterly Business Reviews (QBRs): Engage in regular performance reviews to evaluate your IT setup, discuss strategic plans, and align technology goals with your business objectives.